The short answer
An HOA management company carries out the board's decisions and handles daily operations: collecting dues, paying bills, preparing financial reports and budgets, managing vendors and maintenance, enforcing rules, communicating with owners, and organizing board and annual meetings. The board sets policy; the management company runs it.
Typical services
- Dues billing, collections, and accounting
- Budget preparation and reserve tracking
- Vendor bidding and supervision
- Property inspections and violation notices
- Meetings, minutes, and elections
- Owner portal and communications
What stays with the board
Adopting budgets, setting assessments, approving contracts, and making policy decisions. See HOA board member duties.